Frequently Asked Questions

Twables is a browser-based corporate travel management platform built for Canadian companies. It allows businesses to book, manage, and track all employee travel—including flights, hotels, and transportation—while maintaining full control over policies, approvals, and expenses.

Twables is designed for Canadian businesses of all sizes—startups, growing teams, or national enterprises—who want to simplify and centralize their corporate travel processes.

No. Twables is entirely web-based. You can access your account and manage all travel from any browser—no downloads, no app required.

Most companies can fully configure their Twables account in under an hour. We also offer live onboarding support if needed.

Yes. You can invite employees, assign roles (e.g., traveler, manager, finance), and organize users by department or cost center.

Absolutely. You can define rules for spending limits, preferred vendors, approval flows, and travel classes—customized per team, department, or user.

Yes. Twables supports both English and French for Canadian teams.

You can book flights (domestic and international), hotels, and ground transportation all from one platform.

Yes. We provide access to a wide network of business-rated accommodations across Canada and internationally.

Yes. Employees can book their own travel as long as it complies with the company's travel policies. Approvals are automatically routed when required.

Yes. Admins and travel coordinators can book on behalf of other employees with full visibility and control.

We consolidate all bookings into unified CAD invoices, sorted by traveler, department, or project. Invoices are downloadable and tax-compliant.

Yes. All receipts include necessary tax details and are formatted to support compliance with CRA requirements.

Yes. Twables integrates with popular accounting tools like QuickBooks, Xero, and can support CSV exports for custom finance workflows.

Yes. You can set automated approval workflows based on team roles, trip cost, destination, or other custom criteria.

Out-of-policy bookings can be flagged for manager review, automatically denied, or routed through an override process—depending on how your company configures its policies.

Yes. Policies can be customized at the team, department, or even individual level.

We offer live human support via phone and email—available 24/7 for travelers. Whether it's a last-minute change or help with a complex itinerary, we're here to assist.

No. All support is provided by real people who understand business travel and the Canadian market.

Yes. Twables provides real-time notifications for delays, cancellations, or other disruptions that may impact scheduled travel.

Yes. Twables uses industry-standard encryption and complies with Canadian data protection regulations to keep your information safe.

Our systems are hosted in secure, privacy-compliant environments within North America, following Canadian data residency standards where applicable.

We offer simple, transparent pricing based on your company's size and travel volume. There are no setup fees or hidden charges.

Yes. We offer free demos and trial access to help you evaluate the platform before onboarding.

You can create your account directly on our website or book a demo with our team for a walkthrough and setup support.